Terms and conditions
Here are general terms of our company's service, which is
provided to the customers as they buy our services. These terms are conditions
include the agreement between our company iPhoons.com and the customer.
Payment
All the charges are non-refundable unless an authorized
person provides them in writing. iPhoons.com has the right to change the
charges or fees for one or all the services. Moreover, according to the changes
in the market, new charges can be added as well.
Modifications to the terms and conditions
iPhoons.com can change terms and conditions of service
occasionally. In case of changes, iPhoons.com will inform the customer
through the site where customers purchase our services. iPhoons.com has the
right to add, modify or discontinue any service without prior notice to the
clients. Other than iPhoons.com, any third party has no right to modify or
discontinue our services. If a customer uses our services, it means he agrees
to our terms and conditions and agrees to our modification policy as well.
Privacy Policy
Our relationship with our valuable able customers is
precious for us. iPhoons.com is committed to practicing responsible
information handling. We try our best to protect the personal information of
our customers. We also comply with all privacy laws, and our internal privacy
policy is also very strict. As part of our business, we may collect our
customers' personal information. The information we collect can be customers'
contact information, comprising of name, postal address, email address, and
contact number. iPhoons.com has the right to use the images related to our
customers on different social media platforms for marketing.
Customers reserve the right to request to remove his/ her
images that are used on social media platforms for marketing purposes.
iPhoons.com can occasionally contact customers to inform
them about the new services and promotional activity. Customers have the right
to unsubscribe from the notifications at any time.
Back-up data is the customer's responsibility.
By accepting our terms and conditions, customers also agree
before he contacts iPhoons.com for the servicing of his device, it is his
responsibility to
1. Back up
all his data on the device, either its disk drives of computer, phone or any
storage device. Data can be in the form of any information, files or software
installed on the device.
2. The
customer will remove all detachable components from his product, including
videotapes, floppy disks, compact disks, DVDs, films, laser disks, or other
media.
When customers purchase services from iPhoons.com, he
agrees that iPhoons.com and its third-party service providers will not be
responsible for loss, disclosure and alteration of data under any
circumstances. In case of any damage or alteration to data, film, DVD,
information files, compact disks, laser disks, software, cassettes or any other
media, iPhoons.com and its service provider will not be responsible.
Device Storage
Suppose a customer provides iPhoons.com his device for
evaluation or fixation but does not claim his device within 90 days, even
though iPhoons.com has informed him. In that case, we have the right to
dispose of the device, and iPhoons.com will not take any responsibility for
that.
iPhoons.com will try to contact the client through as
possible means like email, SMS and call. If the customer does not respond even
after repeated contacts, iPhoons.com will discard the device. Accepting these
terms and conditions means that the customer loses his right to claim his
device if he fails to contact iPhoons.com within 60 days of notice periods.
Limitations to service
iPhoons.com will not be responsible for any delay in
service due to reasons that are not in the company's control. iPhoons.com and
its third-party service providers reserve the right to refuse the provision of
any service. We can return the customer's payment at once or in installments.
We can refuse to service the customers if the system's minimum requirements are
not according to our standards or the technical requirements of the job are
unreal and extensive. iPhoons.com can impose physical and technical
limitations, and if a customer's requirements are beyond that, iPhoons.com is
not bound to fulfill them.
Indemnifications
Customer agrees to protect, defend and hold harmless
iPhoons.com and any third party affiliates (including directors, officers,
agents and employees) of our company from all losses, charges,
responsibilities, damages, actions, causes of actions, suits, claims, demands,
security interests, judgments, settlements, and other expenses (which may
include attorney's fee, cost of defense and settlement) of any damage or
destruction of property, injury ( including death) to single person or persons,
which are asserted against, imposed upon or suffered by iPhoons.com reason
of, or arising from
• Breach of
agreement by a customer
• Violation
of any copyright, patent or any trade secret by customers.
• Failure
to pay charges to iPhoons.com and its third parties
• Failure
to comply with ordinances, laws and regulations.
• An act of
customer (its officers, agents, directors or employees)
Warranty
Services of iPhoons.com are divided into different net
categories, from 2 years to 3 months. When a customer books the service, he
must confirm.
iPhoons.com provides a warranty to the parts of service
for which the customer pays.
If iPhoons.com fixes the device, the warranty does not
protect against
•
Mishandling the device may result in bending, twisting and cracking of
parts.
• Any water
damage
•
Accidental drops
• Damage
was caused due to the repair attempt of customers.
• Software
problems that are not related to repair
• Any new
damage which is not related to the original repair.
• Loss of
data due to repair – customers are requested to back up all the data before the
handover device for repair.
• The
warranty of iPhoons.com also does not cover the outcome of repair in case of
some pre–reair conditions like performance issues unrelated to repair, damage
to the frame of the device, which is noted before repair or even not noted
before repair. The warranty also does not cover jailbroken devices and tempered
devices. Tempering can be with internal hardware, which can cause problems with
the repair.
Termination
Customer and iPhoons.com, both have the right to terminate
the service by giving written notice to the other party. Whosoever terminates
the service; the customer cannot use the service once the notice is issued.
After the termination of service, the customer will have no right, and
iPhoons.com will not be responsible for any service after that.
Laws
Terms of service will be according to the local laws of
Gurugram but will not include its conflict of law provisions. iPhoons.com and
customer approved to submit the jurisdiction of the courts in Gurugram,
exclusively. iPhoons.com and customer agree that any service problem must be
resolved within one year; if not, it will be permanently stacked.